This tailor-made program is designed to provide students with a complete, well-rounded understanding of the hospitality industry, focusing on essential areas such as hotel operations, guest service, food & beverage management, and event coordination. The program combines theoretical knowledge with hands-on practical training, making it perfect for those aiming for managerial roles or specialized careers within hospitality. Available in flexible durations of 3, 6, or 12 months, this program allows students to choose the learning path that best suits their goals and schedule.
This program offers a comprehensive, adaptable pathway for individuals passionate about pursuing a successful career in the hospitality industry.
The program can be customized based on the student s area of interest or specific career goals (e.g., hotel management, food & beverage, event planning).
Students gain exposure to both local Balinese hospitality practices and global hospitality trends, preparing them for international career opportunities.
The program includes practical training through internships, ensuring students are job-ready upon completion.
Aspiring hotel managers, guest service professionals, and those seeking a career in hospitality.
Aspiring hotel managers, guest service professionals, and those seeking a career in hospitality.
- Overview of the Hospitality Industry
- Key Principles of Customer Service
- Guest Relations and Communication
- Handling Customer Complaints and Feedback
- Service Etiquette and Professional Conduct
- Front Desk Operations: Reservation systems, check-in/check-out procedures
- Guest Services and Concierge Skills
- Room Management and Housekeeping Coordination
- Understanding Hotel Management Software
- Effective Communication within Hotel Teams
- Menu Design and Food Pairing
- Barista and Beverage Service
- Table Service Techniques: Etiquette, different types of service
- Food and Beverage Hygiene Standards
- F&B Staff Management
- Understanding Event Types: Conferences, banquets, and weddings
- vent Logistics and Planning
- Eudgeting and Cost Control in Events
- Vendor Management and Negotiation
- On-Site Event Coordination
- Basics of Hospitality Marketing: Online presence, branding, and promotions
- Sales Techniques and Customer Acquisition
- E-commerce and Booking Platforms
- Social Media and Digital Marketing for Hotels
- Customer Relationship Management (CRM)
- Hands-on Practice in real hotel environments (internship in a partnered hotel/resort)
- Supervised Experience in front office, food & beverage service, and event coordination
- Developing Leadership and Teamwork Skills
- Feedback and Evaluation
Access to industry professionals for career guidance and networking
Gain real-world experience in top hotels and resorts in Bali or international locations.
Understanding Bali’s unique hospitality culture, integrating local practices with international standards.
Designed to meet international hospitality standards, ensuring graduates are well-prepared for a global career.
Upon completion, students receive the Certificate in Hospitality Management from Denpasar Hotel School.
Event Coordinator
Hotel Manager
Guest Relations Officer
Food & Beverage Manager
Hospitality Sales & MarketingExecutive
Front Desk Supervisor
Don’t miss out on these opportunities, join our program now!
$xxx.xx