Flexible Hourly Training for Hospitality Professionals

Denpasar Hotel School offers a flexible hourly-based training program designed to accommodate the specific needs of hospitality businesses. Whether your team needs a brief refresher or specialized training in a particular area, this program allows businesses to select individual topics and schedule sessions that best fit their operational hours. From front desk operations to food service excellence, this program is tailored to improve key hospitality skills in manageable time slots. With a customizable duration ranging from 2 to 40 hours, businesses can choose the training intensity that best suits their needs.

WHY CHOOSE THIS PROGRAM

This hourly-based program offers flexibility and precision, allowing your team to enhance essential hospitality skills without committing to a long-term course.

Cost-Effective

Pay for only the hours you need, making it an affordable option for small teams or businesses.

Convenient

Designed to fit around your team’s schedule, minimizing disruption to hotel or restaurant operations.

Focused Skill Enhancement

Ideal for targeted training on specific skills or areas of improvement.

Hourly Option

Front Desk Operations (2-4 hours)

- Guest Check-in/Check-out Procedures

- Reservation System Introduction

- Handling Complaints and Guest Issues

- Guest Communication Etiquette

Customer Service Excellence (2-3 hours)

- Professional Communication Techniques

- Building Positive Guest Relationships

- Handling Difficult Situations

- Creating Memorable Experiences for Guests

Food and Beverage Service (3-4 hours)

- Table Service Etiquette

- Menu Knowledge and Food Pairing

- Upselling Techniques

- Bar Service Fundamentals (Cocktails, Wine Pairing, etc.)

Housekeeping and Room Management (3-4 hours)

- Room Preparation and Maintenance Best Practices

- Cleaning Standards and Hygiene

- Inventory Management for Housekeeping

- Guest Room Personalization

Leadership and Team Building (4-6 hours)

- Effective Leadership in Hospitality

- Building Team Cohesion and Motivation

- Conflict Resolution Techniques

- Time Management and Task Delegation

Health, Safety, and Hospitality Laws (2-3 hours)

- Safety Protocols and Emergency Procedures

- Hygiene Standards and Compliance

- Labor Laws in Hospitality

- Basic First Aid and CPR

Sales and Upselling Techniques (2-3 hours)

- Understanding Upselling and Cross-selling

- Effective Sales Techniques in Hospitality

- Maximizing Revenue without Compromising Service Quality

Event Planning Essentials (3-4 hours)

- Event Coordination Basics

- Guest List Management and Scheduling

- Vendor Relations and Negotiations

- Budgeting for Small Events

HIGHLIGHTS

Flexible Scheduling

Choose from 2-hour to 6-hour sessions based on your staff’s availability and needs.

Tailored Content

Select specific modules based on the challenges or goals your team wants to address.

Hands-On Training

Interactive, practical training that staff can apply immediately in the workplace.

Certified Trainers

Learn from experienced trainers with real-world expertise in the hospitality sector.

PROGRAM